Wednesday, January 12, 2011

At Customs

The company that was delivering our stuff to our house told us that once we get our items to customs it then takes an entire day to clear a container of goods. So we wanted to be at the port early and had booked a truck to deliver our goods to Customs House. We arrived and went to see the drivers. No one had been told and everyone was busy. I was getting pissed off but kept my mouth shut. 3 days earlier we were told the container was waiting. Now, we had this office guy telling us it was going to take hours to get the container. They didn't even know where it was. Somebody wasn't doing their job. So the wife called the delivery company and explained to them (they were waiting at customs) that it would probably be around 1pm before the goods arrived at customs. They were not happy and went back to Osaka depo. We were then told of the delivery in advance.

We then decided to go to customs and explain to them that there was a hold up. It didn't bother them, they were busy. At 9.30am the wife and I decided to get some late breakfast (we were up at 5am).

At around 10am we get a call from the port, "Hey, your container is on it's way to customs." WTF. We weren't complained. Straight away the wife called the delivery company and turned the truck around. We were still expecting an all day wait for customs but at lest things were getting underway.

A Customs official handed us a sheet of paper. On it they had drawn circles and triangles around items they wanted to open and scan. Total of 13 boxes out of 64. The delivery guys sorted out the boxes and laid them on the ground while they packed the rest. 
As soon as we were ready, customs approached us and started doing their thing. They abandoned the agent they were wife to get to us. Our stuff was scanned and that passed. they a lady (we had been dealing with her from the start) started to look though our boxes.

We had seriously wrapped all the things we consider important seriously well in paper and bubble wrap and tape. After about 20 minutes, the customs officer said, "mo ii wa. Owata. You can go now."

No papers to sign, nothing. We loaded up the truck and was out of there ASAP.

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